Forty-five years ago, a career in public accounting began with yellow #2 pencils and mandatory 60-hour workweeks. Financial records were kept on ledger paper, and audit success was measured by the weight of the documentation. The test was simple: could the workpapers walk down the stairs on their own? If so, the audit passed.
There were no computers, no software, no apps, and no cellphones. Not even a phone on the desk. Work happened in the “bullpen,” where staff accountants formed the production line. That first year, eyesight declined and—more importantly—the love of accounting began to fade.
Amazing how things change.
Today, work hours are capped at 45 per week. Tax software is essential, and yellow #2 pencils are nowhere to be found. All business clients use accounting software, and auditing is no longer part of the practice. Computers, software, and apps are basic tools. The goal is to be paperless, and cellphones are necessary for system access. Reading glasses are still a must—but the love of accounting is thriving.
One challenge remains unchanged: extreme deadlines. In fact, they have become more intense. Nearly every client has one or more tax returns due by April 15, leaving just two and a half months to gather information and file returns.
This metamorphosis is driven by technology, culture, and mindset. Preparation is intentional. Technology is implemented. Values are lived. New systems are created. Instead of dreading tax season, there is space to savor success—providing clients with peace of mind and helping small business owners improve their financial outcomes through thoughtful tax planning.
Mary Guldan-Lindstrom, CPA